Description

Key Responsibilities

• Analyze business processes, systems, and workflows to identify opportunities for improvement, automation, and operational efficiency.
• Elicit, document, and translate business requirements into technical specifications and functional solutions.
• Design, develop, test, and implement enhancements using Power Apps (Canvas Apps), Power Automate, and SharePoint.
• Manage application backlogs, prioritize enhancement requests, and facilitate releases through established governance processes.
• Troubleshoot production issues, identify root causes, and implement corrective actions.
• Collaborate with stakeholders to evaluate enhancement options and recommend effective solutions.
• Create Business Requirements Documents (BRDs), process flows, use cases, and functional specifications.
• Support defect tracking, testing, release management, and user acceptance activities.
• Validate and analyze data to support operational reporting and decision-making.
• Create, modify, and maintain ad hoc and standardized reports.
• Participate in feasibility studies, cost-benefit analyses, and process improvement initiatives.
• Develop and maintain documentation for business processes, system functionality, and operational procedures.
• Work effectively with both technical teams and executive-level stakeholders.

Required Qualifications

• 3–5 years of experience developing solutions using Microsoft Power Platform, including:
  • Power Apps (Canvas Apps)
  • Power Automate
• 2+ years of experience developing and supporting Modern SharePoint solutions.
• Experience gathering, documenting, and translating business requirements into technical solutions.
• Experience managing application backlogs and supporting Agile delivery processes.
• Strong understanding of business process analysis, workflow design, and process improvement methodologies.
• Experience with defect tracking, testing, and release management.
• Strong communication and stakeholder management skills.
• Ability to work independently while collaborating across multiple teams.

Preferred Qualifications

• Experience creating SQL queries.
• Experience developing VBA scripts.
• Knowledge of Oracle PL/SQL, MySQL, or similar database technologies.
• Experience using Jira and Confluence.
• Experience supporting large-scale enterprise applications.
• Knowledge of reporting, KPI tracking, and operational analytics.

Desired Skills

• Strong analytical and problem-solving capabilities.
• Ability to listen to business discussions and accurately translate intent into system enhancements.
• Proactive approach to identifying solutions and resolving issues.
• Excellent interpersonal skills with the ability to engage effectively with business users, technical teams, and senior leadership.
• Strong organizational and prioritization skills.

Technology Environment

• Microsoft Power Apps (Canvas Apps)
• Power Automate
• Modern SharePoint
• Jira
• Confluence
• SQL
• Oracle PL/SQL (preferred)
• VBA Scripts

Key Skills

Education

Bachelor's degree