Description

You will serve as a Business Systems Analyst focusing on ServiceNow implementation and process optimization.

Responsibilities

• Gather requirements and document solutions within the ServiceNow platform.
• Design solutions for IT Service Management (ITSM) and IT Operations Management (ITOM).
• Analyze business needs to define system requirements.

Required Skills

• Minimum 8+ years of relevant professional experience.
• Expertise in ServiceNow, specifically ITSM and ITOM modules.
• Strong knowledge of ITIL frameworks.
• Proven experience in requirement gathering and solution design.
• Excellent analytical and communication skills.

Key Skills

Education

Any Gradute