Description

Responsibilities

• Gather, analyze, and document business and functional requirements.
• Convert business requirements into technical system specifications.
• Create user stories, process workflows, data flow diagrams, use cases, and acceptance criteria.
• Work with developers, database administrators, architects, and QA teams throughout the SDLC.
• Conduct requirements walkthroughs and backlog refinement sessions.
• Coordinate and execute UAT activities.
• Validate business requirements and support defect resolution.
• Identify system improvements and automation opportunities.
• Support production releases, implementation planning, end-user training, and post-deployment activities.

Required Skills

• Business Systems Analysis
• Requirements Gathering
• Functional Requirements
• Technical Documentation
• SQL
• Data Analysis
• Data Mapping
• Agile / Scrum
• SDLC
• User Stories
• Process Mapping
• User Acceptance Testing (UAT)
• Stakeholder Management

Mandatory Requirements

• 3+ years of experience as a Business Systems Analyst or IT Business Analyst.
• 3+ years of experience working with SDLC methodologies (Agile, Scrum, or Waterfall).
• 2+ years of hands-on SQL experience.
• 2+ years of technical documentation experience.
• Experience creating process flows, data mapping, use cases, and user stories with acceptance criteria.
• At least 1+ year of experience coordinating or executing UAT.
• Strong analytical, communication, and problem-solving skills.
• Experience in healthcare, health insurance, or Pharmacy Benefits Management (PBM).

Good to Have

• Experience with Jira, Confluence, and Azure DevOps.
• Familiarity with cloud platforms, APIs, system integrations, and data warehousing.
• Bachelor's degree in Computer Science, Information Technology, Healthcare Informatics, Business Administration, or a related field (or equivalent experience).
• CBAP, PMI-PBA, or Certified Scrum Master (CSM) certification.
• Excellent communication skills.

Key Skills

Education

Bachelor's degree