Build custom integrations between Calabrio WFM and client business applications within the financial sector.
Responsibilities
Develop custom integrations to connect Calabrio solutions with client business processes and third-party applications like AWS Connect or Salesforce CRM.
Collaborate with clients to scope requirements and work with project teams to develop, test, and implement solutions.
Troubleshoot and resolve issues within existing integrations.
Document business requirements and maintain technical documentation.
Required Skills
3+ years of experience with enterprise-class custom integration environments.
Hands-on experience with Calabrio WFM software.
Proficiency in C#, Java, or Python.
Experience developing with REST APIs and JSON data.
Ability to access and work with SQL data on web-based platforms.
Experience integrating WFM solutions with comparable platforms such as Oracle, BlueYonder, or Alvaria.
Knowledge of Workforce Management (WFM) best practices.
Experience with GitHub, Jira, DevOps, and Confluence.
Bachelor's degree in Computer Science or equivalent experience.
Preferred Skills
Previous experience in the Finance domain and AWS cloud.