Description

You will serve as a functional subject matter expert providing operational support and process guidance for the CAPPS Centralized Accounting and Payroll/Personnel System.

Responsibilities

• Provide one-on-one operational support to end users through scheduled office hours and ad hoc sessions.
• Develop and update training materials, including Standard Operating Procedures and Job Aids.
• Review and update business process maps to reflect actual state operations.
• Facilitate live virtual training sessions covering various CAPPS Financials topics.
• Gather requirements for business processes and report/query development.

Required Skills

• Direct experience advising Texas state agencies on CAPPS Financials configurations.
• Deep functional knowledge of Purchasing, Accounts Payable, GL/KK, and Asset Management modules.
• Proven ability to design business processes and conduct requirements gathering with end users.
• Experience building comprehensive training documentation and job aids.
• Proficiency in facilitating live training sessions for diverse user groups.
• Basic understanding of CAPPS Query Manager and BusinessObjects for financial data research.
• Experience presenting configuration recommendations and process designs to senior leadership.
• Strong written and verbal communication skills for collaborative client work.

Key Skills

Education

Any Graduate