Description

You will provide subject matter expertise for organizational change management driven by the CTO transformation initiative.

Responsibilities

• Develop and execute Organizational Change Management (OCM) plans using formal methodologies like Prosci’s ADKAR model.
• Coordinate with Program Managers and Product Owners to evaluate and prioritize change management support across work streams.
• Author clear, concise guidance documents and communications using email, websites, WIKI, webinars, and video.
• Build training packages to support the rollout of new standards and standard operating procedures.
• Design and track metrics via dashboards to monitor adoption, identify resistance, and implement reinforcement steps.

Required Skills

• 8+ years of experience designing and executing organizational change management plans.
• Senior expertise applying formal change management processes and frameworks.
• Proficiency with the Prosci ADKAR methodology or similar frameworks.
• Strong technical writing skills with an ability to translate technical documentation into user-friendly language.
• Experience managing content within a WIKI environment.
• Ability to ensure accessibility compliance in all stakeholder communications.
• Proficiency with Microsoft Office suite.
• Experience with Visio or Draw.io for process visualization.
• Experience adhering to organizational style guides and branding standards.

Key Skills

Education

Any Graduate