Description

About the job

ITIL Certified

Good Understanging of IM / PM / CM /SR / IMAC Proceses

Good Understanding of Service Level Reporting

Strong expertise in Service Operations and Service transition

Maintain Process documentation

Prepare training material and conduct training

Perform and Assist ITIL process based audits

Advice tools team to configure ITIL process

Drive Continual Service Improvements

Key Skills

Education

Any Gradute