Description

You will design, build, and maintain conversational AI solutions on the Kore.ai platform.

This role is on-site.

Responsibilities

• Design and develop chatbot solutions, including conversation flows, intents, entities, and dialogs on Kore.ai.
• Integrate chatbots with external systems, APIs, and databases.
• Implement NLP and machine learning capabilities to improve bot intelligence.
• Test, debug, and monitor chatbot performance using analytics and user feedback.
• Collaborate with stakeholders to translate business requirements into technical chatbot designs.

Required Skills

• 3–5 years of experience in chatbot development.
• Hands-on experience with the Kore.ai platform.
• Proven ability to integrate APIs and manage database connectivity.
• Experience deploying and maintaining chatbots in production environments.
• Knowledge of cloud platforms including AWS, Azure, or Google Cloud.
• Experience designing and implementing multilingual chatbots.
• Proficiency in debugging and problem-solving conversational flows.
• Experience with chatbot analytics tools and reporting.

Preferred Skills

• Kore.ai certification or formal training.

Key Skills

Education

Any Graduate