Description

Design, build, and maintain conversational AI solutions using the Kore.ai platform.

This role is on-site.

Responsibilities

• Design and develop chatbot solutions, including conversation flows, intents, entities, and dialogs.
• Integrate chatbots with external systems, APIs, and databases.
• Implement NLP and machine learning capabilities to improve bot intelligence.
• Test, debug, and monitor performance using analytics to drive continuous improvements.
• Collaborate with stakeholders to translate business requirements into technical chatbot specifications.

Required Skills

• 3–5 years of chatbot development experience specifically using the Kore.ai platform.
• Proven experience with API integration and database connectivity.
• Experience deploying and maintaining chatbots in production environments.
• Proficiency with cloud platforms including AWS, Azure, or Google Cloud.
• Experience designing and implementing multilingual chatbots.
• Ability to use chatbot analytics tools for reporting and performance monitoring.
• Strong debugging and problem-solving skills.
• Kore.ai certification or formal training.

Preferred Skills

• Any Graduate degree.

Key Skills

Education

Any Graduate