Description

You will lead the development and integration of Google Dialogflow within Cisco CVP environments.

Responsibilities

• Configure Google Dialogflow projects, agents, and associated settings.
• Integrate Google Dialogflow with contact center applications and CVP apps.
• Execute Google Dialogflow API calls and implement custom logic.
• Manage data workflows using BigQuery, Cloud Functions, and Teradata.

Required Skills

• 5+ years of professional development experience.
• Hands-on experience with Google Dialogflow configurations.
• Direct experience with Dialogflow API calls and customizations.
• Practical knowledge of NLU processes.
• Experience with speech services such as Nuance, Google, or Poly/Lex.
• Strong proficiency in SQL.
• Experience with BigQuery and Cloud Functions.
• Experience with Teradata and API integrations.
• Working knowledge of CCAI.

Education

• Any Graduate.

Key Skills

Education

Any Gradute