Description

You will own L2 and L3 support for Citrix and VMware virtualization environments, ensuring high availability and seamless user experiences.

This role is on-site.

Responsibilities

• Manage and optimize Citrix StoreFront, Director, NetScaler, and UCS platforms.
• Maintain VMware infrastructure to ensure system reliability and high availability.
• Develop automation scripts using PowerShell and Python to streamline operations.
• Troubleshoot and resolve complex technical issues, documenting solutions for future reference.
• Mentor junior engineers and contribute to process improvements and best practices.

Required Skills

• 8+ years of professional experience in virtualization and infrastructure support.
• Extensive hands-on experience with Citrix XenApp, XenDesktop, and XenServer.
• Proficiency with Citrix StoreFront, Director, and NetScaler.
• Strong experience managing and troubleshooting VMware environments.
• Demonstrated knowledge in automation scripting using PowerShell and Python.
• Proven ability in L2 and L3 technical support and incident management.
• Bachelor's degree in Computer Science or a related field.

Preferred Skills

• Working knowledge of network infrastructure operations.
• Relevant certifications (e.g., Citrix Certified Professional, VMware Certified Professional).

Key Skills

Education

Bachelor's degree