Client Success Associate

You will manage global client accounts to drive consumption of strategic insights and identify new revenue opportunities through consultative selling.

Responsibilities

• Drive consumption of strategic actionable insights to support client decision-making.
• Generate new project pipelines by coordinating with research teams to provide additional analysis.
• Manage end-to-end research projects including market sizing, pricing analytics, and competitive landscape assessments.
• Lead the business development process from initial introductions and presentations to proposals and closing.
• Identify strategic areas for revenue growth within existing client organizations to expand relationships.

Required Skills

• Minimum 3 years of direct sales experience with a proven track record of career progression.
• Expertise in sales, lead generation, strategy, and business development.
• Experience in customer success, account mapping, and upselling/cross-selling within existing accounts.
• Background in consulting or experience with marquee consulting firms.
• Strong educational pedigree from IIT, IIM, or similar institutions.
• Ability to manage complex relationships across different geographies and verticals.
• Proven experience in reviving dormant accounts and managing high-volume business.
• Capacity for international travel to collaborate with leadership and meet clients onsite.

Preferred Skills

• Experience in a B2B consultative selling environment with international exposure.
• Background working within high-growth or high-pedigree companies.