Description

• Provide subject matter expertise in multi-cloud operations, primarily across Azure and GCP.

• Design, implement, and optimize scalable, resilient, and high-performance cloud architectures.

• Lead the development and enhancement of Infrastructure-as-Code (IaC) and automation frameworks for provisioning and configuration management.

• Oversee and continuously improve DevSecOps pipelines, enabling seamless integration, testing, deployment, and release management.

• Monitor, maintain, and optimize system performance, availability, and reliability across complex cloud environments.

• Drive advanced system administration practices, including patching, configuration management, and platform hardening.

• Lead troubleshooting, incident response, and root cause analysis (RCA) for critical infrastructure and application issues.

• Develop and maintain operational standards, runbooks, and knowledge base documentation to ensure consistency and governance.

• Collaborate with cross-functional teams (DevSecOps, Cybersecurity, Data Engineering, and Platform Engineering) to support integrated solution delivery.

• Define and implement backup, disaster recovery, business continuity, and asset management strategies.

• Provide technical leadership and recommendations to improve platform efficiency, reliability, and operational maturity.

• Research, diagnose, and resolve complex issues across cloud platforms and SaaS solutions.

• Support pre-release validation, testing, and documentation for new features and platform enhancements.

• Manage and support account and subscription governance across cloud environments.

• Provide knowledge transfer, mentoring, and guidance to team members and stakeholders.

• Act as an escalation point for L1/L2 teams and ensure effective case and incident management.

• Oversee day-to-day operations of the technical support/function team, ensuring SLA adherence and service excellence.

• Serve as the primary point of contact and trusted advisor within the domain for technical guidance and issue resolution.

• Represent business and operational requirements in cross-team initiatives and project

Key Skills

Education

Any Gradute