Description

You will design, build, and support software solutions to address business requirements within a cloud environment.

Responsibilities

• Design, construct, integrate, and test reusable software solutions.
• Manage daily operations, including user and group administration, configuration changes, and usage policies.
• Monitor security controls and document changes to information systems.
• Implement network disaster recovery plans and perform necessary testing.
• Collect support materials such as conversation IDs and console logs.
• Assist in developing operational policies, standards, and procedures for contact center services.

Required Skills

• 1+ years of experience in cloud development or related operations.
• User and group administration.
• Configuration changes management.
• Usage policy implementation.
• Software testing and integration.
• Disaster recovery planning.
• Security control monitoring and documentation.
• Master’s degree in Business Administration, Engineering, Technology, or a related field.

Key Skills

Education

Master’s degree in Business Administration, Engineering any, Technology