Description

You will maintain global infrastructure uptime and manage cloud health through proactive monitoring and incident response.

This role is remote.

Responsibilities

• Monitor cloud health and provide first-response to issues impacting customer experience.
• Troubleshoot complex system, networking, and storage problems ranging from single droplets to cloud-wide disturbances.
• Automate manual processes and build tools to improve operational efficiency.
• Coordinate operational tasks across teams to improve the platform with minimal service impact.

Required Skills

• 5+ years of experience in system administration or cloud operations.
• Deep proficiency with Linux operating systems.
• Strong networking knowledge, specifically IPv4 troubleshooting (CCNA equivalent).
• Experience with troubleshooting virtual machine instances and virtualization technologies.
• Familiarity with containerization technologies and container troubleshooting.
• Experience with monitoring systems and incident management workflows.
• Proficiency in scripting with Bash, Python, or Ruby.
• Experience using configuration management systems.
• Foundational knowledge of storage concepts and technologies.

Preferred Skills

• Commitment to maintaining clear, technical documentation.

Key Skills

Education

Any Graduate