Real-Time Operational Support: Act as the first line of defense for the cloud environment. Maintain high availability during Monday–Friday business hours to rapidly respond to cost anomalies, alerts, and operational issues.
Tagging Strategy & Enforcement: Lead the design, implementation, and strict enforcement of cloud resource tagging and naming conventions to ensure complete cost visibility and allocation accuracy.
Cost Optimization & Right-Sizing: Monitor daily usage patterns across AWS, Azure, and GCP to uncover cost-saving opportunities, aggressively driving resource right-sizing and waste elimination.
Anomaly Investigation: Investigate sudden cloud cost spikes with urgency, collaborating directly with Development and Cloud Solutions teams to root-cause issues and prevent recurrence.
Financial Reporting & Showback: Manage enterprise showback/chargeback models, translating complex cloud billing data into clear, actionable insights for finance and leadership teams.
Governance & Compliance: Contribute to the continuous enhancement of multi-cloud governance frameworks, ensuring that engineering teams align with organizational financial standards.
Qualifications
Deep Technical Acumen: Must possess the technical "chops" to understand AWS and Azure architectures (compute, storage, databases, networking) and intelligently discuss resource configurations with DevOps and engineering teams.
Mandatory Tooling Expertise: Proven, hands-on experience utilizing Apptio and CloudAbility in a large enterprise environment is strictly required.
Tagging Mastery: Deep operational knowledge of automated tagging policies, compliance remediation, and cost allocation methodologies.
Operational Readiness: Strong sense of urgency and excellent communication skills, with a proven track record of being highly responsive and accessible during standard business hours.
Analytical Skills: High proficiency in navigating complex cloud pricing models (Savings Plans, RIs, Spot Instances) and synthesizing raw billing data into strategic recommendations.