Description

You will maintain uptime guarantees for the Atlas customer base by managing global cloud infrastructure and incident response.

Responsibilities

• Monitor and detect emerging customer-facing incidents on the Atlas platform to ensure proactive resolution.
• Diagnose live incidents to differentiate between platform issues and usage issues.
• Automate routine monitoring and troubleshooting tasks to improve system reliability.
• Perform root cause analysis after incident recovery to identify process breakdowns and prevent recurrence.
• Collaborate with product management, cloud engineering, and support to improve infrastructure management applications.

Required Skills

• 2+ years of experience as an on-call DevOps, SRE, or Cloud Operations engineer.
• Expertise in Linux system administration, configuration, and troubleshooting.
• Experience with Amazon Web Services or other cloud platforms like GCP or Azure.
• Proficiency in at least one programming language: Java, Go, Python, or Javascript.
• Strong understanding of networking technologies including DNS and TCP/IP.
• Knowledge of database operations and core database concepts.
• Ability to write scripts to solve short-term systems problems.
• Experience with monitoring, system performance data collection, and analysis.
• Bachelor's degree in Computer Science, Computer Engineering, or equivalent experience.

Key Skills

Education

Bachelor's degree