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Redolent  Inc Logo
Cloud Product Support

Redolent Inc

 

Austin, TX, USA

Posted On: 2 days ago
Experience: 5+ years
Availability: Onsite
Openings: 1
Category: Cloud Product Support
Tenure: No Preference/Any
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Description

You will manage network service configurations and resolve technical issues within the IBM Public Cloud environment.

This role is on-site.

Responsibilities

  • Configure and set up network services in the IBM Public Cloud.
  • Triage and solve technical issues identified through monitoring, internal testing, and external customer reports.
  • Analyze and troubleshoot network connectivity and infrastructure problems.
  • Maintain service availability by addressing issues from partners and customers.

Required Skills

  • 5+ years of professional experience in network service configuration and support.
  • Practical experience with cloud infrastructure, including Availability Zones and Regions.
  • Working knowledge of Kubernetes and proficiency with kubectl commands.
  • Strong understanding of network protocols including TCP, UDP, HTTP, and DNS.
  • Experience managing subnets, routing, firewalls, VPNs, and floating IPs.
  • Proficiency with network troubleshooting tools such as tcpdump and netcat.
  • Scripting proficiency in Python and Bash.
  • Ability to interpret REST APIs and Swagger specifications.
  • Experience with access control, authorization, and authentication mechanisms.

Preferred Skills

  • Knowledge of network load balancing and Software Defined Networking (SDN).
  • Familiarity with logging concepts and logDNA.

Education

Any Graduate

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