Support the Cloud Infrastructure Services team in delivering core cloud services and advisory support for existing implementations.
Responsibilities
- Assist in the preparation, publishing, and support of new cloud services.
- Create and maintain internal documentation and knowledge base articles.
- Conduct webinars and training sessions for stakeholders.
- Automate routine operational tasks using scripting languages.
Required Skills
- Current final-year Bachelor’s student, enrolled Master’s student, or recent graduate (within 1 year) in ICT, Computer Science, or related fields.
- Understanding of cloud computing concepts, platforms, and technologies.
- Knowledge of networking and network security principles, including TCP/IP.
- Familiarity with Server Operating Systems, specifically Windows Server and Linux.
- Experience with cloud platforms such as Azure or AWS.
- Knowledge of Mobile Device Management (MDM) solutions.
- Ability to write scripts to automate routine tasks.
Preferred Skills
- Understanding of ICT operation support standards and best practices.
- Ability to communicate effectively in an international, multicultural team environment.