Description

You will manage support operations across various organizational functions.

Responsibilities

• Triage issues between different areas of the organization.
• Manage tasks within ServiceNow.
• Assist in automating web application deployments.
• Manage production infrastructure and adhere to escalation paths and SLAs.
• Provide support as a subject matter expert to non-IT groups.

Required Skills

• Advanced knowledge of SQL.
• Troubleshoot and maintain various software applications.
• Work on problems of moderate scope.
• Decision-making skills.
• Experience with Microsoft Azure.
• Experience with AWS.
• Experience with Microsoft Active Directory.
• Ability to work as a team to meet departmental goals.

Key Skills

Education

Any Graduate