Description

You will provide second and third level support for the GlobalLink applications suite within a global technical operations team.

This role is remote.

Responsibilities

• Diagnose and resolve issues across server, network, and storage functional areas.
• Execute Change Management tasks within Production, UAT, and Development environments.
• Contribute to migration tasks focused on maintainability, performance, and high availability.
• Monitor system performance and recommend optimizations.
• Collaborate with Engineering and Development teams to deliver resilient systems and participate in on-call rotations.

Required Skills

• 15+ years of total IT experience.
• 10+ years of experience in scripting languages including Perl, Python, or Bash.
• Linux system administration knowledge, specifically Red Hat or CentOS.
• Strong familiarity with web servers, Apache inner workings, and CGI script development.
• Experience supporting production applications.
• Working knowledge of cloud environments and automation.
• Networking troubleshooting skills covering TCP, UDP, Load Balancing, NAT, and Firewalls.
• Ability to isolate and resolve issues from the kernel up to the application and network layers.

Preferred Skills

• AWS experience and infrastructure deployment via Terraform.
• Knowledge of CI/CD tools, Jenkins, Ansible, Docker, Kubernetes, or JFrog/Nexus.
• Experience running and troubleshooting Java applications.

Key Skills

Education

Any Graduate