Description

Own cloud infrastructure stability and performance for the Technical Infrastructure team, driving permanent fixes and managing production incidents.

This role is remote.

Responsibilities

• Analyze infrastructure patterns and recurring failures to advise application owners on permanent fixes.
• Manage production incidents by troubleshooting issues and assessing risks of actions.
• Collaborate with global teams, stakeholders, and end users to articulate technical problems and drive solutions.
• Perform general troubleshooting and debugging of AWS-based applications.

Required Skills

• Bachelor’s degree in Information Technology, Computer Science, or related field.
• 3-5 years of experience in Cloud Support or similar infrastructure roles.
• Strong understanding of AWS services: IAM, Lambda, ECS, S3, Security, VPC, Load Balancing, Monitoring & Audit.
• Proficiency in Unix/Linux operating systems, commands, and utilities.
• Experience with Configuration Management Tools and Infrastructure as Code (IaC).
• Scripting proficiency in Shell or Python.
• Ability to observe patterns, analyze root causes, and suggest resolution ideas in large enterprise environments.

Preferred Skills

• Experience with Infrastructure as Code tools.
• Strong communication skills for articulating technical and functional aspects to development teams.

Key Skills

Education

Bachelor's degree