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Cloud Support Engineer

Stefanini IT Solutions

 

Muntinlupa City, National Capital Region, Philippines

Posted On: 3 days ago
Experience: 5+ years
Availability: Hybrid
Openings: 1
Category: Cloud Support Engineer
Tenure: Full-time Only
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Description

You will manage cloud environment issues, troubleshoot data platform incidents, and maintain infrastructure health.

This role is hybrid.

Responsibilities

  • Respond to cloud monitoring alerts and resolve data platform troubleshooting issues.
  • Manage user access requests, ensuring security best practices like MFA and key management.
  • Maintain configuration management health and create technical runbooks and support documentation.
  • Implement technical tasks under the guidance of Cloud Architects.
  • Adhere to ITIL processes including change, problem, configuration, and incident management.

Required Skills

  • 5+ years of experience in cloud-based environments.
  • Hands-on experience with AWS services including IAM, VPC, S3, CloudFormation, and CloudWatch.
  • Proficiency with Infrastructure as Code (IaC) concepts, specifically AWS CloudFormation.
  • Strong scripting skills in Python or Bash.
  • Experience with CI/CD tools and processes, including Jenkins.
  • Working knowledge of code and binary repositories such as GitHub or BitBucket.
  • Understanding of the software development lifecycle within a DevOps framework.
  • Knowledge of end-to-end data lifecycles from ingestion to consumption.

Preferred Skills

  • Familiarity with data catalogs or data governance.

Education

Bachelor's degree

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