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Cloud Support Engineer

Lancesoft

 

Seattle, WA, USA

Posted On: 9 days ago
Experience: 5+ years
Availability: Hybrid
Openings: 2
Category: Cloud Support Engineer
Tenure: No Preference/Any
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Description

You will provide frontline cloud operational support, incident management, and administration across multiple platforms.

This role is on-site.

Responsibilities

  • Manage cloud operations and incident response for AWS, Snowflake, MongoDB Atlas, and Confluent Cloud.
  • Implement centralized observability, monitoring, and alerting solutions to ensure service availability.
  • Develop and maintain Terraform IaC to ensure architectural consistency and security.
  • Execute cloud secrets management, including deployment, rotation, and tooling integration.
  • Administer cloud backup and recovery solutions for critical infrastructure and implement security guardrails.

Required Skills

  • 5+ years of experience in Information Technology, preferably within financial services.
  • 3+ years of hands-on AWS support experience.
  • Strong proficiency with Terraform or Python-based orchestration tooling.
  • Experience with GitHub and source control workflows.
  • Hands-on experience with Linux/UNIX and Docker or other container technologies.
  • Knowledge of Identity and Access Management (IAM) technologies and best practices.
  • Experience managing cloud incidents and participating in on-call rotations.
  • AWS Cloud Architect Associate certification or equivalent.
  • Bachelor's degree in Information Technology or equivalent experience.

Preferred Skills

  • Experience with Datadog for cross-cloud monitoring.
  • Experience with AWS Backup.

Education

Any Graduate

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