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CMDB Configuration Manager

Experis

 

Denver, CO, USA

Posted On: Just posted
Experience: 10+ years
Availability: Hybrid
Openings: 1
Category: Configuration Manager
Tenure: No Preference/Any
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Description

Oversee the quality, accuracy, and compliance of Configuration Item (CI) data within the ServiceNow CMDB.

Responsibilities

  • Lead audits and reconciliations of assets and CIs to ensure data integrity and proper lifecycle management.
  • Manage integrations and troubleshoot data ingestion processes to maintain reliable data flows from third-party sources.
  • Enforce standards for hardware configuration and asset-to-service relationships aligned with industry best practices.
  • Collaborate with cross-functional teams to ensure asset lifecycle processes are followed and data governance is maintained.

Required Skills

  • Proven experience managing a ServiceNow CMDB, including Data Manager, Attestation, and CMDB Health modules.
  • Hands-on experience with ServiceNow IntegrationHub and ETL processes.
  • Strong understanding of the relationship between asset records and Configuration Items (CIs).
  • Solid knowledge of ITIL v4 practices, especially Service Configuration Management and Asset Management.
  • 10+ years of professional experience in IT service management or configuration management.
  • Bachelor’s degree in information technology, Computer Science, Business Administration, or related field, or equivalent professional experience.

Education

Any Graduate

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