Description

Design, implement, and maintain the ServiceNow Configuration Management Database (CMDB) to ensure data accuracy and integrity.

Responsibilities

• Design and maintain the ServiceNow CMDB architecture and data model.
• Implement ITIL processes and workflows directly within the ServiceNow platform.
• Develop custom scripts to automate operational tasks and improve efficiency.
• Troubleshoot and resolve complex issues regarding the CMDB and its integrations.
• Mentor junior team members on platform development best practices.

Required Skills

• 5+ years of experience in CMDB development or related roles.
• Proficiency with ServiceNow platform development and configuration.
• Strong scripting skills in JavaScript, Python, PowerShell, Bash, and SQL.
• Experience using Git for version control.
• Hands-on experience with Docker for application and service management.
• Ability to collaborate with IT teams to maintain up-to-date configuration data.
• Any Graduate degree.

Key Skills

Education

Any Graduate