Description

This role focuses on leading and supporting CMDB implementation within ServiceNow.

Responsibilities

• Design and maintain the technical architecture of the CMDB, including configuration items (CI) and their relationships.
• Apply the CSDM model to ensure consistency, scalability, and integration readiness.
• Define and manage the lifecycle of CIs, covering creation, updates, relationships, and retirement/deletion.
• Oversee data governance, discovery, and data quality processes for the CMDB.
• Support integrations, discovery mapping, analytics, and reporting within ServiceNow.

Required Skills

• 5+ years of experience.
• Expertise in ServiceNow.
• Proficiency with CMDB implementation.
• Experience applying CSDM models.
• Knowledge of CI lifecycle management.
• Skills in data governance and discovery processes.

Key Skills

Education

Any Gradute