Computer Support Analyst

You will provide technical support and maintain hardware and software infrastructure.

Responsibilities

• Log and process support calls to resolve user issues.
• Install and configure computer hardware, software, systems, networks, printers, and scanners.
• Plan and execute scheduled maintenance and system upgrades.
• Set up staff accounts and manage user login and password troubleshooting.
• Maintain software license records and manage stocks of equipment and consumables.
• Perform electrical safety checks on computer equipment and source replacement components.

Required Skills

• 5+ years of experience in technical support or systems administration.
• Hands-on experience with computer hardware and software installation.
• Proficiency in configuring and maintaining networks.
• Experience managing printers and scanners.
• Knowledge of systems configuration and maintenance.
• Ability to manage software licensing records and inventory.
• Bachelor's degree in Computer Science, Mathematics, Statistics, or a related field.