Description

You will image, prepare, and ship laptops to support end-user technology needs in a high-volume environment.

Responsibilities

• Image and configure Windows laptops in bulk using SCCM task sequences.
• Perform first-time setup for new laptops, including software installation and configuration.
• Support laptop refresh projects, managing device replacement and data migration.
• Conduct quality control checks and troubleshoot imaging issues like PXE boot failures.
• Wipe retired assets and coordinate returns while accurately updating asset management systems.

Required Skills

• 5+ years of relevant experience in IT support or desktop deployment.
• Hands-on experience with Windows laptop imaging, including SCCM task sequence work.
• Proficiency in Windows configuration and software installation.
• Strong ability to troubleshoot technical issues.
• Ability to lift 50 pounds and move quickly between workstations.
• High attention to detail and ability to follow detailed instructions.
• Experience managing device staging on large imaging benches.

Key Skills

Education

Any Graduate