Description

Design and develop instructional training materials for adult learners focused on social services programs and NC FAST software functionality.

This role is on-site.

Responsibilities

• Research and evaluate NC FAST case management software to translate technical functionality into effective learning materials.
• Develop dynamic instructional training content using interactions, simulations, and interactive media presentations.
• Collaborate with training developers, subject matter experts, and technical support to ensure material effectiveness.
• Assist with scheduling and conducting quality assurance checks on developed training materials.
• Lead training sessions across multiple formats including in-person, virtual, and webinars.

Required Skills

• 3+ years of hands-on experience in curriculum design and developing training materials for adult learners.
• Experience designing and delivering computer-based training and learning program design systems.
• Knowledge of Learning Management System (LMS) technology including Moodle, XML, and HTML.
• Proficiency with Adobe FrameMaker, Adobe Captivate, Photoshop, Adobe Breeze, Dreamweaver, or Visio.
• Proficiency in MS Office Suite (MS Word, MS Excel, MS PowerPoint).
• Experience in business analysis.
• Understanding of social services programs at the county, regional, and state levels.

Preferred Skills

• Experience with NC FAST software specifically.

Key Skills

Education

ANY GRADUATE