Description

Job Description

Control-M Administrator (Control-M SaaS / BMC Helix)

Must Have Technical/Functional Skills

• Required: REST APIs, Linux/Unix, Windows Server, Shell Scripting, PowerShell, enterprise scheduling, batch processing, Control-M Automation API, job flows, dependencies, calendars, variables, SMART folders, alerts, workload policies, troubleshooting, performance tuning, and ITIL-based production support.

• Preferred: Control-M SaaS (Helix), BMC Control-M Enterprise Workload Automation, Python, SQL, AWS, Microsoft Azure, Google Cloud Platform, GitHub, GitLab, Azure DevOps, Jenkins, Terraform, Docker, Kubernetes, Managed File Transfer, MFT Enterprise/B2B, Application Integrator, SLA management, AI-assisted scripting/code generation, and prompt engineering for technical and operational use cases.

• Experience integrating Control-M with cloud platforms and enterprise applications such as Snowflake, Oracle, SAP, and SQL Server.

• Experience using AI productivity tools such as Claude, ChatGPT, GitHub Copilot, or similar platforms in accordance with security, compliance, and governance standards.

• BMC Control-M certification is a plus.

Roles & Responsibilities

• Administer and support the Control-M SaaS (Helix) platform, including tenant configuration, user administration, security, platform health, and operational support.

• Design, develop, schedule, and maintain enterprise batch workflows and automated business processes.

• Create and manage job definitions, SMART folders, calendars, variables, dependencies, scheduling criteria, resource pools, lock resources, and workload policies.

• Monitor daily batch processing; proactively identify, troubleshoot, and resolve job failures to meet business SLAs.

• Conduct root cause analysis for production issues and implement permanent corrective actions.

• Configure and manage Control-M Agents, Host Groups, Connection Profiles, and related integrations.

• Support Managed File Transfer, Application Integrator plug-ins, and enterprise system integrations.

• Use the Control-M Automation API, REST APIs, CLI tools, scripting, and Infrastructure-as-Code practices to automate deployment, configuration, and administration.

• Support migration and modernization from on-premises Control-M environments to Control-M SaaS (Helix).

• Develop and maintain workload automation standards, governance frameworks, and best practices.

• Collaborate with application owners, infrastructure, cloud engineering, and DevOps teams to onboard applications and automate business processes.

• Implement monitoring, alerting, notifications, dashboards, and reporting for critical workloads.

• Participate in production releases, change management, incident response, and after-hours support as needed.

• Maintain o perational documentation, runbooks, architecture diagrams, and knowledge articles.

• Evaluate emerging Control-M features and recommend platform enhancements.

• Use approved AI-assisted productivity tools to accelerate scripting, workflow development, troubleshooting, and documentation in line with company security and governance standards.

• Identify and automate repetitive operational tasks through scripting, APIs, and AI-assisted solutions.

• Maintain current knowledge of workload automation technologies, cloud services, and AI capabilities that support operational excellence

Key Skills

Education

Any Graduate