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CRM Business Analyst

Falcon Smart IT

 

Bradford, UK

Posted On: 11 days ago
Experience: 10+ years
Availability: Hybrid
Openings: 1
Category: CRM Business Analyst
Tenure: Full-time Only
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Description

You will manage the end-to-end requirement lifecycle for a new software platform.

This role is hybrid.

Responsibilities

  • Collaborate with stakeholders to gather, analyse, and document business requirements.
  • Translate business needs into functional and technical specifications for developers.
  • Facilitate workshops, interviews, and focus groups to elicit requirements and validate solutions.
  • Develop user stories, process flows, wireframes, and mockups to support development.
  • Conduct gap analysis between current processes and future-state workflows.

Required Skills

  • 10+ years of experience as a Business Analyst.
  • Mandatory Dynamics certification.
  • Experience identifying process gaps and recommending efficiency improvements.
  • Ability to work closely with developers, architects, and testers.
  • Degree holder (Any Graduate).

Preferred Skills

  • Cloud certification.

Education

Any Gradute

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