Description

You will provide program-level architecture direction for the Personal Investor CRM program and lead modernization efforts for monolithic applications.

Responsibilities

• Direct the architecture for Dynamics 365 Customer Engagement, covering Sales and Service modules.
• Provide technical guidance for all Microsoft Dynamics customizations and AWS-based transactional or bulk integrations.
• Design components within a Service Oriented Architecture (SOA) environment, ensuring high availability and scalability.
• Document and communicate architectural standards to IT members and stakeholders.
• Lead technical forums to brainstorm and standardize new architectural patterns.

Required Skills

• 15+ years of experience in technical architecture and development.
• Expertise in Dynamics 365 Customer Engagement (Sales and Service) in both Online and On-Premise environments.
• Hands-on experience with C#.Net, JavaScript, and MS SQL.
• Proficiency with MS CRM SDK, MSD developer toolkit, and SSRS.
• Deep understanding of integration architecture using REST, ODATA WebAPIs, and SSIS packages.
• Experience with middleware tools, specifically Dell Boomi.
• Proven ability in data migration, including data analysis, mapping, and harmonization.
• Experience using Azure services for integration, Power Apps, and Power Automate.
• Knowledge of reporting architecture using SSRS and Power BI.

Preferred Skills

• Knowledge of latest Dynamics 365 features such as Sales Insights, Customer Service Insights, and Customer Voice.

Key Skills

Education

Any Gradute