Description

Responsibilities:

Provide production support for Microsoft Dynamics 365 CRM applications

Develop, enhance, and maintain D365 CRM customizations and integrations

Build and support Power Automate Cloud Flows, Power Apps, Azure Functions, and Logic Apps

Create Proof of Concepts (PoCs) to evaluate new technologies and functionality

Design, develop, test, and deploy CRM and Power Platform solutions

Integrate Dynamics 365 with Microsoft 365 and Dataverse environments

Collaborate with business stakeholders to modernize and automate business processes

Troubleshoot application issues and support performance optimization efforts

Create technical documentation, solution documentation, and user guides

Participate in Agile development activities including estimation, planning, and delivery

Provide after-hours support when required

Required Qualifications:

5+ years of overall IT experience

3+ years of hands-on Microsoft Dynamics 365 CRM / Power Platform development experience

2+ years of experience building Power Apps and Power Automate solutions

Strong experience with:

Microsoft Dynamics 365 CRM

Power Platform (Power Apps, Power Automate)

Dataverse / Common Data Service

Azure Functions

Azure Logic Apps

C# and .NET development

Experience integrating solutions within the Microsoft 365 ecosystem

Understanding of Agile development methodologies

Strong troubleshooting, analytical, and problem-solving skills

Ability to work independently and manage multiple priorities simultaneously

Preferred Qualifications:

Portal Development experience

Power BI experience

Experience designing and implementing enterprise CRM solutions

Bachelor's Degree in Computer Science, Engineering, or related field

Key Skills

Education

Bachelor's degree