Description

You will design and implement technical solutions for CRM system integrations and business process improvements.

Responsibilities

• Investigate enterprise and vendor APIs to determine data feasibility and necessary modifications.
• Define data formats and mappings for interfaces between disparate systems.
• Document system requirements, including functionality allocation across presentation layers and backend services.
• Perform application and services testing to validate changes and research behavior.
• Identify root causes of system issues using logs, database information, and scenario testing.

Required Skills

• 5+ years of professional experience.
• Strong proficiency in SQL for querying databases.
• Deep understanding of XML and JSON data structures.
• Experience with Microservices architecture.
• Working knowledge of Services-Oriented Architecture (SOA).
• Experience managing system-to-system integrations via internal and vendor APIs.
• Proficiency in Configuration Management and Error Handling.
• Hands-on experience working within Agile methodologies.
• Ability to communicate technical requirements to various levels of leadership.

Preferred Skills

• Familiarity with native mobile applications and responsive web applications.
• Experience with internal Customer Service Representative applications interfacing with cloud-native microservices.

Key Skills

Education

Any Graduate