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CRM Engineer

TechWish

 

Vienna, Austria

Posted On: 1 day ago
Experience: 5+ years
Availability: Onsite
Openings: 1
Category: CRM Engineer
Tenure: Contract - Corp-to-Corp
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Description

You design and implement technical solutions for CRM system integrations and business process improvements.

This role is on-site.

Responsibilities

  • Investigate enterprise and vendor APIs to determine data feasibility and necessary modifications.
  • Define data formats and mappings for interfaces between disparate systems.
  • Document system requirements, including functionality allocation across presentation layers and backend services.
  • Perform application and services testing to validate changes and research behavior.
  • Identify root causes of system issues using logs, database information, and scenario testing.

Required Skills

  • 5+ years of professional experience in software engineering.
  • Strong proficiency in SQL for querying databases.
  • Deep understanding of XML and JSON data structures.
  • Experience with Microservices architecture.
  • Working knowledge of Services-Oriented Architecture (SOA).
  • Experience managing system-to-system integrations via internal and vendor APIs.
  • Proficiency in Configuration Management and Error Handling.
  • Hands-on experience working within Agile methodologies.

Preferred Skills

  • Familiarity with native mobile applications and responsive web applications.
  • Experience with internal Customer Service Representative applications interfacing with cloud-native microservices.

Education

Any Graduate

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