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CRM Technical Lead

Akkodis

 

Cleveland, OH, USA

Posted On: 30+ days ago
Experience: 8+ years
Availability: Onsite
Openings: 1
Category: CRM Technical lead
Tenure: No Preference/Any
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Description

You will lead the technical strategy, architecture, and delivery of CRM capabilities for onboarding, sales automation, and customer workflows.

This role is hybrid.

Responsibilities

  • Own the end-to-end technical architecture and delivery of CRM capabilities across sales, support, and customer journeys.
  • Provide hands-on engineering leadership through code development, technical reviews, and resolving blockers.
  • Drive integrations between core banking systems, data platforms, and third-party CRM solutions.
  • Mentor developers on design patterns, coding practices, automated testing, and modern methodologies.
  • Collaborate with DevOps, security, and product teams to align technical direction within Agile delivery.

Required Skills

  • 8-10 years of software engineering experience.
  • 7+ years of experience with Oracle Siebel CRM.
  • 2+ years in a technical leadership role.
  • Strong backend engineering expertise in Java, .NET, or Node.js.
  • Experience with CI/CD pipelines and DevOps practices.
  • Hands-on experience with containerization.
  • Proficiency with cloud platforms such as AWS, Azure, or GCP.
  • Bachelor’s degree in Computer Science, Information Technology, or a related field.

Education

Any Graduate

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