Description

You will manage the end-to-end testing lifecycle for CRM modules to ensure system stability and data integrity.

Responsibilities

• Develop and execute detailed test plans, test cases, and scripts based on technical specifications and user stories.
• Perform functional, regression, and usability testing across contact management, sales automation, and marketing modules.
• Conduct performance testing to assess system scalability, stability, and responsiveness under load.
• Identify, document, and track software defects using bug tracking tools while collaborating with developers on resolutions.
• Validate data accuracy and integrity to ensure consistency and compliance with governance policies.
• Build and maintain automated test scripts to increase test coverage and streamline processes.

Required Skills

• 5+ years of experience in CRM testing.
• Expertise in test planning and execution.
• Proficiency in functional and regression testing.
• Experience conducting performance testing.
• Strong skills in data validation and integrity verification.
• Ability to perform usability testing on UI and UX.
• Experience with bug tracking, reporting, and documentation.
• Proven problem-solving and cross-functional collaboration skills.
• Any Graduate degree.

Key Skills

Education

Any Graduate