Description

You will manage customer accounts and lead Salesforce implementations within the SaaS landscape. You own the end-to-end delivery of projects, ensuring best practices in application and configuration.

Responsibilities

• Execute Salesforce implementation projects from initiation to closure.
• Manage customer accounts and provide technical support for Sales, Service, or Marketing Clouds.
• Apply project management methodologies to deliver solutions on time.
• Identify lead opportunities and support sales activities through technical expertise.

Required Skills

• 8-15 years of experience in Sales, Customer Success, or related SaaS fields.
• Must have Salesforce certification in at least one cloud: Sales, Service, or Marketing.
• Deep proficiency in Salesforce product suite capabilities and best application practices.
• Proven experience in managing projects of varying sizes.
• Strong understanding of SaaS landscape and customer account support.
• Bachelor of Computer Science degree required.

Preferred Skills

• Experience in lead generation and account support within enterprise SaaS.

Key Skills

Education

Bachelor of computer science