Description

Manage customer accounts and lead end-to-end Salesforce implementation projects within the SaaS landscape.

This role is hybrid.

Responsibilities

• Execute Salesforce implementation projects from initiation to closure, ensuring best practices in application and configuration.
• Manage customer accounts and provide technical support for Sales, Service, or Marketing Clouds.
• Apply project management methodologies to deliver solutions on time and within scope.
• Identify lead opportunities and support sales activities through technical expertise.

Required Skills

• 8-15 years of experience in Sales, Customer Success, or related SaaS fields.
• Salesforce certification in at least one cloud: Sales, Service, or Marketing.
• Deep proficiency in Salesforce product suite capabilities and best application practices.
• Proven experience in managing projects of varying sizes.
• Strong understanding of the SaaS landscape and customer account support.
• Bachelor of Computer Science degree.

Preferred Skills

• Experience in lead generation and account support within enterprise SaaS.

Key Skills

Education

Bachelor of computer science