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Customer Care Specialist

Tech Providers Inc

 

Burlington Square, Burlington, VT, USA

Posted On: 2 days ago
Experience: 3+ years
Availability: Hybrid
Openings: 1
Category: Customer Care Specialist
Tenure: Contract - Corp-to-Corp
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Description

You will provide technical support to clients and partners while collaborating with internal teams.

This role is on-site.

Responsibilities

  • Interact directly with clients, partners, and internal leadership within the Dealer Support organization.
  • Collaborate with Performance Management, Implementation, and Advanced Support teams to resolve issues.
  • Work independently and within a team environment to meet support objectives.
  • Manage multiple tasks simultaneously to maintain service standards.

Required Skills

  • 3+ years of professional experience in a support or analytical role.
  • Troubleshooting technical issues across multiple platforms.
  • Proficiency with Mac, Windows, and iOS operating systems.
  • Understanding of networking principles and DNS.
  • Knowledge of HTML, CSS, and Bootstrap.
  • Experience with Java and Flash.
  • Bachelor's degree.

Education

Bachelor's degree

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