Description

You manage end-to-end customer order execution, quote generation, and issue resolution to ensure seamless service delivery.

This role is on-site.

Responsibilities

• Execute precise order entry and generate timely quotes for customers.
• Manage inbound and outbound call activity to facilitate product orders and inquiries.
• Communicate proactively with customers regarding order status changes or delays.
• Collaborate with internal partners to resolve complex requirements and ensure fulfillment.
• Identify sales opportunities and leads using upsell technologies during interactions.

Required Skills

• 3+ years of sales or account management experience.
• Proficiency with Microsoft Office, specifically Outlook and Excel.
• Experience working with ERP systems for order management.
• Knowledge of CRM software to track interactions and opportunities.
• High School Diploma or higher.

Preferred Skills

• Bachelor's degree.
• 0-5 years of customer success or customer service experience.
• Knowledge of fluid power systems, MRO industry, or relevant certifications.

Key Skills

Education

ANY GRADUATE