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ICE Mortgage Technology, Inc. Logo
Customer Marketing Manager
Posted On: 4 days ago
Experience: 5+ years
Availability: Hybrid
Openings: 5
Category: Customer Service Manager
Tenure: Full-time Only
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Description

You will own and lead customer marketing strategy from the ground up, partnering with product management, sales leadership, and demand generation to execute tactics.

This role is on-site.

Responsibilities

  • Lead the creation and execution of marketing strategies and tactics in partnership with product management, sales leadership, and demand generation.
  • Synthesize market, competitive, analyst, and customer insights to guide product strategy, messaging, and sales motions.
  • Collaborate with Brand Management and Ad Strategy teams to define capabilities and how offerings drive results for brands.
  • Partner with content teams to produce differentiated top, middle, and bottom of funnel assets including blog posts, eBooks, whitepapers, and webinars.
  • Build and implement new programs, processes, and strategies from scratch.

Required Skills

  • 7+ years of directly relevant work experience.
  • Bachelor's degree or equivalent graduate education.
  • Strong written and verbal communication skills for storytelling with customers and internal stakeholders.
  • Ability to translate technical specifications into customer-facing value propositions.
  • Proven ability to navigate ambiguity and complex business models.
  • Data-driven decision-making skills with the ability to identify and collect new data sources for insight generation.
  • Expertise in prioritization and managing cross-functional stakeholder expectations.

Preferred Skills

  • Ecommerce industry experience.

Key Skills
Education

ANY GRADUATE

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