Description

You will manage customer interactions and support requests on-site in Columbia, SC.

This role is on-site.

Responsibilities

• Handle inbound and outbound communications using professional phone etiquette.
• Resolve customer inquiries efficiently and professionally.
• Maintain accurate documentation of all customer interactions.
• Adapt to changing workflows and service requirements as needed.

Required Skills

• 5+ years of professional experience in customer service roles.
• Strong phone etiquette and verbal communication skills.
• Proficiency in correct spelling and punctuation.
• Ability to adapt to new processes and environments.
• Bachelor's degree or any graduate-level education.

Key Skills

Education

ANY GRADUATE