Description

Handle customer service inquiries for an international process.

This role is on-site.

Responsibilities

• Manage customer interactions via voice process.
• Resolve inquiries within international process frameworks.
• Maintain service quality standards during rotational shifts.
• Document customer issues and resolutions accurately.
• Collaborate with team members to ensure timely support.

Required Skills

• Graduate education.
• Proficient in English language.
• Strong English proficiency for voice interactions.
• Experience with voice process handling.
• Ability to work in rotational shifts.

Key Skills

Education

Graduate