Description

Lead customer service operations as a BPC certified professional.

Responsibilities

• Manage customer service workflows and team performance.
• Apply BPC methodologies to service management processes.
• Oversee daily service operations to meet organizational standards.

Required Skills

• BPC certification.
• 5+ years of experience in customer service management.
• Proven track record in a Customer Service Manager role.
• Bachelor's degree or any graduate degree.

Key Skills

Education

Any Graduate