Description

Manage customer interactions and wagering operations in a professional environment.

Responsibilities

• Greet customers and resolve inquiries or issues professionally.
• Process bets accurately using wagering terminals and standalone EBT machines.
• Manage cash transactions and oversee reconciliation procedures.
• Maintain compliance with company policies and responsible gambling practices.
• Promote a safe and inclusive environment for all customers and colleagues.

Required Skills

• Must be at least 18 years of age.
• Ability to handle cash and perform basic mathematical calculations.
• Strong interpersonal and communication skills.
• Availability to work at least 3 of the available dates.
• Any Graduate degree.
• Previous experience in customer service or a similar role.
• Proficiency in operating wagering terminals and EBT machines.
• Knowledge of responsible gambling practices.

Key Skills

Education

Any Graduate