Description

Role: Customer Care Represtative
Location: 29 Gallatin Pl, Brooklyn, NY 11201 (Onsite Job 5 Days working Monday to Friday from 8.00 AM – to 5.00 PM 
Duration: 5+ Years 
Interview : In-person Interview

The Inquiry Representative is responsible for managing all functions in the Inquiry unit. This unit serves as a hub and provides information to the public involving all aspects of Transit Adjudication Bureau (TAB) functions. S/he should have some supervisory experience and excellent customer service skills.

Qualifications:
Bachelor’s degree required not mandatory. 
2-3 years of customer service experience with a corporate or government agency
Strong communication and interpersonal skills, both written and verbal
Strong organizational and prioritization skills Analytical, detail-oriented 
Able to handle customer queries (inbound or outbound)
Strong analytical skills with the ability to simultaneously balance multiple tasks/projects in a fast-paced environment
Excellent computer skills (MS Word, MS Excel, MS PowerPoint)
 

Key Skills

Education

Not specified