Description

You will handle customer inquiries and support within a contact center environment in Philadelphia, PA.

Responsibilities

• Provide direct customer support to resolve inquiries.
• Manage multiple tasks simultaneously in a high-volume setting.
• Deliver a positive customer experience through effective communication.
• Apply problem-solving techniques to address user issues.

Required Skills

• 5+ years of professional experience.
• Proven track record in Customer Support.
• Experience working within Contact Centers.
• Strong Customer Experience management skills.
• Ability to perform as a skilled multi-tasker.
• Demonstrated problem-solving capabilities.
• Must be local to Philadelphia, PA for onsite work.

Preferred Skills

• Graduate degree completed.

Key Skills

Education

ANY GRADUATE