Description

Manage customer interactions and support requirements while maintaining constant video presence during shifts.

This role is remote.

Responsibilities

• Handle customer service inquiries and manage the overall customer experience.
• Complete an intensive 8-week training program.
• Execute daily tasks within a Monday through Friday schedule.
• Maintain constant video presence and responsiveness to managers during shifts.

Required Skills

• 5+ years of professional experience.
• Proven ability in customer service representative roles.
• Strong communication skills.
• Demonstrated ability to multi-task effectively.
• Experience managing customer experience workflows.
• Proficiency with currency handling or processing.
• Ability to work 9:30 AM – 6 PM CST.
• Must be available for training from 7 AM – 6 PM CST.

Key Skills

Education

ANY GRADUATE